SHIPPING & RETURNS
Every order will be treated as priority to get shipped the same day if the order is placed before 12:00.
You can find price rates and times at the bottom of this page.
RETURN & EXCHANGE POLICY
All products at veloxairsoft.com come with a 14 day no questions asked return policy. If you want to return a product it has to be in the same condition as it was bought in.
If you buy a product from VeloxAirsoft on site at an event or a game, we have a 7 days return policy.
All products returned to VeloxAirsoft shall be in the same condition as they where when they where ordered/bought.
If you change your mind and want to return your gun the only thing you will be charged for is the cost of shipping to VeloxAirsoft.
Broken products shall be reported and sent back to VeloxAirsoft immediately. If the product is in fact damaged by VeloxAirsoft or any of VeloxAirsoft's distributors or manufacturers the item will be replaced.
When returning a product, please send it to:
Havsgatan 21 ap.4
Finland, Aland islands
Domestic shipping fees within Finland are as follows:
0,00 € - 99,99 € : 19,95 €
99,99 € - 149,99 € : 9,95 €
149,99€ and above : 0,00 €
International shipping fees outside of Finland are as follows:
0,00 € - 99,99 € : 25,95 €
99,99 € - 199,99 € : 19,95 €
199,99€ and above : 0,00 €
International shipping fees outside of EU are as follows:
0,00 € - 99,99 € : 59,95 €
99,99 € - and above : 29,95 €
Aland Islands: 0 - 1 days
Finland: 0 - 2 days
Scandinavia and the Nordics: 1 - 4 days
Europe: 3 - 5 days
Outside Europe: 5 - 10 days